SERVICES

SERVICES

Workforce management that keeps your roster covered and your clinical leaders focused on care.

Workforce management that keeps your roster covered and your clinical leaders focused on care.

RosterFlow provides specialist workforce operations support for residential aged care facilities, from last-minute shift vacancies through to complete roster management and workforce optimisation.

RosterFlow provides specialist workforce operations support for residential aged care facilities, from last-minute shift vacancies through to complete roster management and workforce optimisation.

We work with your existing team, systems and processes to reduce rostering pressure, control agency costs and improve workforce continuity.

We work with your existing team, systems and processes to reduce rostering pressure, control agency costs and improve workforce continuity.

Book a 30-Minute Workforce Review

Book a 30-Minute Workforce Review

No obligation. We’ll look at where the greatest workforce pressure and cost is occurring in your facility.

No obligation. We’ll look at where the greatest workforce pressure and cost is occurring in your facility.

DESIGNED AROUND RESIDENTIAL AGED CARE

We’re your rostering team — without the headcount.

We’re not a software platform. We’re not a staffing agency. We’re not a consultancy. RosterFlow specialises in the operational realities of residential aged care — because rostering isn’t simply putting names into available shifts.

Workforce availability

Who can actually work the shift?

Employment status and cost

Permanent, part-time, casual, overtime or agency?

Skill mix

Do you have the appropriate workforce on the floor?

Care-minute requirements

Does the planned workforce support the facility’s staffing requirements?

Occupancy

Has the roster adjusted as resident numbers change?

Continuity of care

Can the shift be filled by somebody who already knows the residents and facility?

DESIGNED AROUND RESIDENTIAL AGED CARE

We’re your rostering team — without the headcount.

We’re not a software platform. We’re not a staffing agency. We’re not a consultancy. RosterFlow specialises in the operational realities of residential aged care — because rostering isn’t simply putting names into available shifts.

Workforce availability

Who can actually work the shift?

Employment status and cost

Permanent, part-time, casual, overtime or agency?

Skill mix

Do you have the appropriate workforce on the floor?

Care-minute requirements

Does the planned workforce support the facility’s staffing requirements?

Occupancy

Has the roster adjusted as resident numbers change?

Continuity of care

Can the shift be filled by somebody who already knows the residents and facility?

DESIGNED AROUND RESIDENTIAL AGED CARE

We’re your rostering team — without the headcount.

We’re not a software platform. We’re not a staffing agency. We’re not a consultancy. RosterFlow specialises in the operational realities of residential aged care — because rostering isn’t simply putting names into available shifts.

Workforce availability

Who can actually work the shift?

Employment status and cost

Permanent, part-time, casual, overtime or agency?

Skill mix

Do you have the appropriate workforce on the floor?

Care-minute requirements

Does the planned workforce support the facility’s staffing requirements?

Occupancy

Has the roster adjusted as resident numbers change?

Continuity of care

Can the shift be filled by somebody who already knows the residents and facility?

DESIGNED AROUND RESIDENTIAL AGED CARE

We’re your rostering team — without the headcount.

We’re not a software platform. We’re not a staffing agency. We’re not a consultancy. RosterFlow specialises in the operational realities of residential aged care — because rostering isn’t simply putting names into available shifts.

Workforce availability

Who can actually work the shift?

Employment status and cost

Permanent, part-time, casual, overtime or agency?

Skill mix

Do you have the appropriate workforce on the floor?

Care-minute requirements

Does the planned workforce support the facility’s staffing requirements?

Occupancy

Has the roster adjusted as resident numbers change?

Continuity of care

Can the shift be filled by somebody who already knows the residents and facility?


How RosterFlow can support your facility.

01

Shift Rescheduling & Vacancy Management

Shift Rescheduling & Vacancy Management

When someone calls in sick, we help find the replacement.

When someone calls in sick, we help find the replacement.

RosterFlow manages unexpected vacancies, sick calls and no-shows by working through your agreed workforce priorities and contacting available employees.

RosterFlow manages unexpected vacancies, sick calls and no-shows by working through your agreed workforce priorities and contacting available employees.

Talk to us about shift coverage

WE CAN MANAGE

Sick calls and short-notice absences

Casual no-shows

Replacement staff contact and confirmation

Staff availability and call lists

Escalation when a vacancy cannot be filled

Roster updates once replacement staff are confirmed

Our priority is to use your own workforce wherever practical before relying on expensive agency cover - part-time employees below contracted hours first, then permanent employees seeking additional shifts, direct casuals, employees across other sites, and agency only as the final option.

02

Complete Roster Management

Complete Roster Management

Take the day-to-day rostering workload off your management team.

Take the day-to-day rostering workload off your management team.

Rather than waiting for roster problems to happen, RosterFlow can manage the ongoing rostering function for your facility.

Rather than waiting for roster problems to happen, RosterFlow can manage the ongoing rostering function for your facility.

Discuss Full Roster Management

THIS CAN INCLUDE

Building and maintaining rosters

Employee availability and leave

Vacant shift management

Shift swaps and roster amendments

Permanent, part-time and casual workforce allocation

Skill-mix and staffing requirement alignment

Occupancy-related roster adjustments

Agency coordination where required

Forward planning for upcoming roster gaps

Your Facility Manager and clinical team remain in control of workforce and clinical decisions. We manage the workload. You retain the oversight.

03

Workforce Cost & Agency Optimisation

Workforce Cost & Agency Optimisation

Reduce unnecessary labour costs without compromising staffing requirements.

Agency is sometimes necessary. It shouldn’t automatically be the first solution.


RosterFlow looks across your available workforce before escalating externally, helping facilities make better use of permanent, part-time and casual employees.

Book My Workforce Cost Review

WE HELP IDENTIFY

Avoidable agency usage

Employees sitting below contracted hours

Unnecessary overtime

Poor workforce allocation

Occupancy and staffing mismatches

Recurring hard-to-fill shifts

Opportunities to improve workforce utilisation

During your initial discussion, we can run your numbers through the RosterFlow Cost Efficiency Calculator: current agency spend → avoidable agency premium → potential savings → RosterFlow cost → estimated net benefit.

04

Workforce Reporting & Operational Visibility

Workforce Reporting & Operational Visibility

Know what is happening across your workforce, not just whether the roster is filled.

Know what is happening across your workforce, not just whether the roster is filled.

RosterFlow can provide ongoing reporting to help management understand workforce performance and identify emerging problems.

RosterFlow can provide ongoing reporting to help management understand workforce performance and identify emerging problems.

REPORTING CAN INCLUDE

Shift-fill rates

Agency utilisation

Agency cost savings

Recommended actions for the coming month

Rescheduling activity

Overtime trends

Manager time saved

Care-minute coverage

SERVICE LEVELS

Three ways to work with RosterFlow.

Three ways to work with RosterFlow.

Three ways to work with RosterFlow.

Three ways to work with RosterFlow.

Shift Cover

Roster Management

Workforce Optimisation

Last-minute vacancies

Staff call-list management

Weekly roster management

Leave & availability

Skill-mix & staffing alignment

Agency usage analysis

Overtime & workforce cost analysis

Workforce reporting

Improvement recommendations

Not sure which level you need?

Not sure which level you need?

You don’t need to decide before speaking with us. We’ll look at how your facility currently manages rostering and recommend where RosterFlow could have the greatest impact.

Book a 15-Minute Workforce Review

Questions leaders usually ask first.

Is RosterFlow rostering software?

Minus

No. RosterFlow is a specialist aged care rostering service that works with the systems you already use. Software can identify roster gaps, but someone still needs to manage availability, contact staff, confirm replacements and keep the roster up to date. RosterFlow provides that hands-on support.

Is RosterFlow a recruitment or staffing agency?

Minus

No. We don’t supply external agency staff. Our first priority is helping you make better use of your existing workforce, including permanent staff, available part-time employees and your casual pool. Agency is only considered when your internal options have been exhausted.

Do we lose control of our roster?

Minus

No. RosterFlow takes away the workload, not your control. Your facility continues to set its rostering rules, escalation processes and clinical requirements. Sensitive decisions remain with your leadership team.

Can we try RosterFlow before committing?

Minus

The free 10-shift trial is your strongest conversion lever — this should almost always make the cut in any shortlist.

Do you make clinical decisions?

Minus

No. Clinical decisions remain with your DON and clinical leadership team. RosterFlow helps build and maintain the roster against your staffing, skill-mix and care-minute requirements, flags risks and escalates anything requiring clinical judgement.

How do we know RosterFlow is actually saving us money?

Minus

Answers the ROI question decision-makers will silently be asking the whole time they read the page.

Start with one conversation, not a long-term commitment.

Start with one conversation, not a long-term commitment.

In 30 minutes, we’ll look at:

How your roster is currently managed

Where your management team is losing time

Your current use of agency and overtime

Where roster gaps most frequently occur

Whether RosterFlow is likely to save your facility money

Where appropriate, we’ll also run your numbers through our Workforce Cost Efficiency Calculator.

No hard sell. If we don’t believe RosterFlow can meaningfully improve your current operation, we’ll tell you.

PREFER TO SEE HOW IT WORKS FIRST?

Let RosterFlow manage your next 10 vacant shifts.

Let RosterFlow manage your next 10 vacant shifts.

For selected new facilities, we’ll manage up to 10 shift vacancies so you can experience the service before considering an ongoing arrangement.

No lock-in. No long-term commitment.

Ask About the 10-Shift Trial

Ask About the 10-Shift Trial